All posts by wolfgang.cramer@gmail.com

Leadership & dog walking

I was at the park this weekend and was watching a man being walked by his dog. 

I laughed because I’ve been there… I’ve been that guy.  I couldn’t control my own pet.  The only power it seems I had was dictating when the walk would take place… beyond that, the dog was in control.  I largely became just a weight to my dog, overhead for her to deal with as she tried to make the most out of the situation.

But why did it have to be so difficult?  Why so stressful?  Why so unpleasant?

Well, it was simply because I hadn’t taken the time to discipline my dog and harness her enegy for something good…. something we both could enjoy.

It seems to me this is a common issue with leaders too.

Sometimes we are fortunate to work with disciplined and effective people.  Those people have learned how to navigate in a way that is beneficial for their managers.  They know what is safe and when to ask for permission.  In other words, someone spent time teaching them.  Whether it was through rewards, praise, or an iron fist… they learned attributes that have helped them to succeed.

Leaders need to continue nurturing their people.  They need to establish boundaries and reward good behaviors.  They need to invest time to train their teams what is expected of them.  They need to lead.

What about you?  Are you walking your dog or is your dog walking you?

dimensions to the value of my work

I feel fortunate to have had opportunities in 2010 to work on interesting and important efforts.  Reflecting on the year, it seems the primary theme of my work in 2010 was around leveraging technology and innovation in support of sales efforts as well as IBM’s CIO organization.  

All this innovation and exploration sounds good but what does it translate into in terms of business value for my organization and for IBM.  The value of innovation and trying new approaches can have financial and traceable measurements…. BUT I believe the largest value comes from the intangibles and difficult to measure elements of innovation.  How should I communicate or quantify the value of my personal contributions into something meaningful for my management?

Here’s my attempt to capture a few important dimensions of value and key questions for each that hopefully span both the tangible and intangible with respect to the work I’ve done:

  • Hard benefits – Did my efforts lead to new revenue, increased sales, cost savings (such as sunsets)?
  • Soft benefits – How did my efforts lead to productivity improvements and cost avoidance?  Are the calculations and underlying assumptions around quantifying these ‘soft’ benefits reasonable?
  • Brand building –  How did my actions contribute to IBM’s brand image in the marketplace?
    • Knowledge sharing – Did I share details on some of the efforts and lessons learned both internally and externally so as to help others achieve value faster in the future?
    • Corporate Social Responsibility – Did any of my work contribute to improving our world and communities we operate in?
  • Intangibles – What other strategic dimensions of my work were important?
    • Innovation – How did my efforts lead to creative and new approaches to business challenges?
    • Influence – Did my efforts demonstrate thought leadership and help to influence the strategies and efforts of other teams? 
    • Collaboration – Are there examples where I worked to collaborate with other teams to find reuse opportunities and develop win-win situations?

What about you?  What are your favorite ways to communicate business value beyond traditional financial measurements?

iphone apps for video & photos

While I was in India, I decided to only bring my iphone 4 and leave at home the camera, video camera, ipod, etc.?? Sounded like a good idea… one device instead of 4.?? It turned out to be an excellent idea.?? While I was gone for 4 weeks, I took something like 1000 pictures and it was really easy to delete the bad ones in real time.?? I had also gotten some apps which made it really easy to turn my random photos into compelling short movies.?? In fact, over the course of four weeks, I created and published about 25 short videos to youtube.?? With the help of some handy apps right on my iphone, I could pull together photos, add my own background music, create the video clip, and upload it to youtube… often during the same day.?? Pretty close to real time.

So, here's the scoop on those handy apps and how I used each one:

  • AutoStitch for creating amazing panorama pictures.?? You take a bunch of photos that overlap, open up AutoStitch, select the photos, and presto…. create one big panorama.?? I used this app countless times as I was visiting lots of tourist places, captured rich street scenes, and even team meetings.?? It seemed to work from pretty much any group of overlapping pictures.???? TIP – remember to save your panorama photo before closing the app.
  • Splice was my primary app for creating videos. I really loved the flexibility of this program and for $1.99 its hard to beat (now its only $0.99 I think).?? You can add title pages wherever you need them, insert both videos and pictures, and add different transitions.?? Once you add photos, you can resize/crop the image, set the duration, and even filter the image to be black & white, sepia, or a few other styles.?? Video clips you add can be trimmed although its a little challenging sometimes on the small screen.?? After you have added the files you want to include in the video, you can then make some adjustments to the audio for your new movie.?? You can add music to the background of your movie from your ipod library or the splice library.?? Volume can be adjusted for the audio you add as well as audio on the individual video clips.?? There are some built in sound effects you can add (like applause, door bell, etc.), although I didn't really use them very much.?? You can even record your own voiceover track if you wish (I didn't).?? Once you've added everything you like, preview your new movie.?? From preview mode, you can add borders to the movie and also export your final movie to your iphone's photo library.?? Right now there is no HD export feature but I found High to be adequate for my purposes.?? From photo library you can send your new movie to your youtube account as well.?? TIPS – Splice doesn't auto-capitalize text when adding titles.?? You cannot rename the Splice file names.?? If your phone is on the mute setting, watching the preview will result in no sound.
  • iMovie from Apple is nice for creating videos but at $4.99 its expensive and lacks the flexibility found in Splice.?? However, there are a few nice things about the iMovie app.?? I really liked the slow pan feature (a la Ken Burns) for photos although its a little difficult to set.?? I mostly used iMovie to create 5-10 second video clips which panned across a panorama photo.?? I could then export that brief clip to my photo library and add it to my main movie in Splice.?? iMovie claims to have HD export capabilities but my test of HD export from iMovie vs. high resolution export from Splice didn't provide any overwhelming difference in quality.?? iMovie does have some cooler templates for easier video creation with built in background music but I found it lacked the flexibility found in Splice (such as adding titles when/where I liked, etc.)
  • Adobe Photoshop Express is a handy app for modifying individual pictures.?? It has some great features for cropping, fixing brightness, adding borders, etc.?? It also has some excellent effects built in (such as a Warhol-style 'pop' effect).?? With that said, I didn't use this app very frequently since Splice already gave me the important resize/crop feature I needed for modifying my image files.?? This app is good for the occasional picture you want to edit.
  • Youtube is where I sent all my finished videos.?? Once in youtube, you can then login and change the privacy settings if you wish.?? For example, I made all of my videos 'unlisted' so they are public but can only be accessed if you know the URL… poor man's security.
  • Posterous is my favorite blog platform.?? It's sooooo easy.?? You can simply send email to a particular address with file attachments or even the URL of your youtube video and they are auto-magically transformed into posts.?? Very nice.?? Also lots of connectivity with other social networks (twitter, facebook, etc.)

Good luck!

My tweet highlights – 3Q10

Highlights from http://www.twitter.com/wolfc for 3Q10.

04-Sep-2010 — Choosing fun over practical. Yeah!  Bye bye prius.
02-Sep-2010 — Celebrating 9 years at big blue today. I’m an IBMer.
30-Aug-2010 — trying arcade fire’s new html5 coolness at http://www.thewildernessdowntown.com/ (chrome only)
17-Aug-2010 — cool infographic about text messaging

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04-Aug-2010 — watching A Case for Open Data in Transit video from @openplans http://bit.ly/cg2QXK …. really compelling story for open data
04-Aug-2010 — Federal judge strikes down California’s same-sex marriage ban
03-Aug-2010 — “The palest ink is better than the best memory.”     Chinese Proverb  write it down.
03-Aug-2010 — RT @rawn: Are there good examples of crowdsourcing sw development among employees within an enterprise #e20?  > try hackday cc @roonoid
28-Jul-2010 — RT @bhc3: Are you anal about having no unread messages in your email inbox? I am. Seeing that little unread counter kills me. > guilty
27-Jul-2010 — best tip i’ve seen in some time — “Be more of a seeker of truth than a detector of contradiction”
26-Jul-2010 — wyclef for president?  http://www.cbc.ca/arts/music/story/2010/07/26/wyclef-jean-president.html
16-Jul-2010 — @hksmith adding to Posterous sooooo ez. I started to move like 5 different sites there within 15 mins of checking it out. Whaddya think?
03-Jul-2010 — OH at retire party: “how many artificial body parts do you have?”
03-Jul-2010 — Proposal for #e2conf Santa Clara — David vs Goliath:How IBM used a mashup to help sunset a costly CRM capability http://bit.ly/9tOwV2

Enterprise 2.0 conference proposal on enterprise mashups

I submitted a case study proposal for the Enterprise 2.0 Conference in Santa Clara on November 8-11.?? The proposal is titled David vs. Goliath: How IBM used a mashup to help sunset a costly CRM capability and will discuss how IBM leveraged an enterprise mashup to help speed the sunset of a costly and cumbersome CRM capability.?? We will share some of the lessons learned from this effort as well as explore the benefits and drawbacks of enterprise mashups.?? Along with my co-presenter, Ron Lynn, we hope attendees will gain insights from a real-world enterprise mashup and how they might identify opportunities to remove costs and speed the sunset of more traditional but costly solutions.

Please take a look at the proposal and provide any comments.

My tweet highlights – 2Q10

Highlights from http://www.twitter.com/wolfc for 2Q10.

29-Jun-2010 — a ‘quirky’ enterprise innovation model http://bit.ly/b8BKLu
23-Jun-2010 — RT @bhc3: When Should Management Push E2.0 Adoption? http://wp.me/pbOIs-1H8 < what abt value axis for teams? Communities?
20-Jun-2010 — Happy fathers day. We have more influence that we realize.
19-Jun-2010 — RT @bduperrin Enterprise 2.0 at the crossroads : when enthusiasm meets rationalism http://bit.ly/9oZfzC /via @rawn < time 2 cross chasm?
22-May-2010 — Digging all these baseball infographics http://su.pr/1cUDpF
22-May-2010 — Marketers should think less about market segments and more about the jobs to be done http://vh.co/a2nezA  /via @venturehacks
20-May-2010 — new post – Training to clarify expectations http://bit.ly/aE40fQ
20-May-2010 — just got a ‘rate your purchase’ message from overstock.com…. purchase was in 2006.  a little late don’t ya think. #fail
20-May-2010 — I’m very humbled & excited to be selected for IBM’s Corporate Service Corps program. http://www.ibm.com/corporateservicecorps/
13-May-2010 — Wishing there was a good app for exploring slideshare presentations on iPad. Anyone?
12-May-2010 — @chrispepin my fave ipad apps so far = netflix (ez streaming), stumbleupon (casual surfing), ithoughts HD (mind maps).
09-May-2010 — 15 guides to teach you useful (tech) stuff  http://su.pr/5R7iob / at least 3 I want to read
30-Apr-2010 — Volunteering and teaching 2nd grade class today in Oakland. Thanks junior achievement and IBM. http://www.ja.org/
26-Apr-2010 — have been exploring the ‘check in’ feature on @yelp the last week or 2. like the quick tips, wish i could easily rate at same time
24-Apr-2010 — cool visualization.  browser market share in the form of rings of a tree.  http://su.pr/5mjsgi
24-Apr-2010 — Wisdom on a page… 16 Things I Wish They Had Taught Me in School by henrik edberg  http://tinyurl.com/23scovs
24-Apr-2010 — @rawn see @amcafee post “Drop the Pilot” http://bit.ly/bOGXAD ?  Interesting thoughts on serendipity.
21-Apr-2010 — Loving the stumble upon app for iPad. Nearly perfect for discovering and consuming sites/pages aligned to my interests.
21-Apr-2010 — Web infographics… This time with link  http://tinyurl.com/yc54s6v
20-Apr-2010 — Performance reviews more about ‘like’ than performance  http://bit.ly/cTkBJx
20-Apr-2010 — Difference between men and women visually explained  http://tinyurl.com/y3psrxb
16-Apr-2010 — RT @dhinchcliffe: RT @jhagel: Be alert for “innovation blowback” and “frugal innovation” from emerging markets http://bit.ly/bolIab
06-Apr-2010 — RT @dnastacio: Good read about drive and motivation: http://is.gd/bfsqb  cc: @roonoid  / motivation, again!
03-Apr-2010 — The iPad cometh. Out for delivery.
02-Apr-2010 — Innovators: Looking for Mr/Ms Right Now? http://bit.ly/cDnJlw
02-Apr-2010 — new post – The role of business in society… in more than 800 words! http://bit.ly/bC6474