For innovation to be successful in large organizations, I think you need a strategy that considers the end-to-end lifecycle of innovations. To me this means you need an ecosystem which spans several stages and provide capabilities that allow formal & informal innovation:
- Get Ideas – where can we get ideas, how can we validate and rate them, can we stimulate innovative thinking in particular areas, etc.
- Try Good Ideas – where and how can we try out some of these ideas, who funds prototypes & pilots, how do we know if they are good, etc.
- Promote Winners – how can we get our promising innovations into the mainstream, who funds taking them to the next level, how easy can they integrate and/or scale, etc.
- Productize – is this something we can sell, is there a market for this, etc.
Across each of these stages, you need to also be mindful of the dynamics and perspectives of who is involved. Each stage of the end-to-end innovation lifecycle brings a different set of interested parties.
- Motivations – What motivates the innovator? What motivates the early adopter? Why would a mainstream person be interested? Is this optional or required?
- Incentives – Do we need incentives to get ideas, to rate ideas, etc? How di we celebrate successes at each stage? What are the benefits for involved parties?
- Investments – Why should we invest time/money/resources/attention? Is the return tangible? How long before we see results?
- Risks – What happens if we fail? Are we willing to put our money where our mouth is?
I further believe you MUST ensure connectivity and flow across each stage of the end-to-end innovation lifecycle or you will only get pockets of success. In conclusion, the innovation ecosystem is more valuable than the sum of its parts.
Tag Archives: quora
Will cars become just another network device?
Below is the answer I posted in response to the question “Will nav systems on cars become commodities or will they be replaced with apps?” on Quora.
I believe we will see cars become just another ‘device’ that connects to the cloud. So navigation (and many many other things) will just become apps accessed through your vehicle.
I think there are greater prospects for multi-modal inputs (voice, touch, gesture, etc) inside vehicles and hope to see the future taking advantage of these prospects.
How UCD & Agile play nice
Below is the answer I posted in response to the question “How do UX practices fit with agile development practices?” on Quora.
My team has had great success leveraging UCD and Agile in combination. (Disclaimer – we are using the spirit of both processes, not the formal execution of both). Here’s how we commonly work.
- When planning iterations, we focus on defining high-level user stories and work with the business to prioritize those stories. Note – we include refinement user stories as well as new features.
- Once we have business priorities, the team (UCD & Dev) discuss the high-level user stories to gain agreement on what seems achievable in the next iteration. This may or may not include a round of planning poker but it does really get at estimating & sizing based on complexity, resources, and time. The key here is that both UCD & Dev understand which elements they have dependencies on one another for.
- We then present a recommended scope for the iteration and gain agreement with the business.
- Once agreement on the high-level user stories is gained, we work to detail those user stories with more granular requirements (ability to… ).
- As we enter the iteration, UCD goes deep on UI and design elements impacting the user experience by iterating on mockups and seeking user feedback on designs. Meanwhile, dev starts on the technical or architectural tasks.
- As UCD firms up the UX designs, the dev team can leverage the mockups as guidance for the front-end and point out any unexpected technical issues as necessary.
We’ve found this process allows a great amount of flexibility to evolve the designs as we learn more through validation with users.